Privacy policy
Draft for review. Items marked in amber are placeholders that must be completed and checked before this page is relied on.
Who operates The Spark
This website is operated by [LEGAL ENTITY NAME], [COMPANY NUMBER, IF APPLICABLE], [REGISTERED ADDRESS] ("we", "us"). We are the controller of personal information collected through this website.
Contact details
For privacy questions or requests, contact [PRIVACY CONTACT EMAIL].
Information collected through the website
When you browse this website, our hosting provider may process technical information such as your IP address, browser type and the pages requested, in order to deliver the site. [CONFIRM HOSTING PROVIDER AND WHAT IT LOGS]
The "Visualise your portal" tool runs entirely in your browser. Logos, names and colours you enter are not uploaded or stored by us.
The login page is currently a preview. Details typed into it are not sent or stored.
Demo booking information
If you book a demo, you provide information such as your name, email address and any answers to booking questions. We use it to arrange and prepare for the demonstration and to follow up about it.
Calendly and other service providers
Demo bookings are handled by Calendly, which processes your booking details on our behalf. Calendly's own privacy notice also applies. Other providers we use: [LIST, E.G. HOSTING, EMAIL, VIDEO CALLS]
Analytics and cookies
[CONFIRM: this site currently sets no analytics or advertising cookies of its own. Update this section if analytics are added.] The embedded Calendly calendar may set cookies needed for it to work.
Purposes and lawful bases
- Operating and securing the website: legitimate interests.
- Arranging and following up on a demo you request: steps at your request before entering a contract, or legitimate interests.
- [ANY OTHER PURPOSES AND BASES]
Data retention
[STATE HOW LONG BOOKING AND CONTACT INFORMATION IS KEPT]
Data sharing and international transfers
We share personal information only with the service providers named above. [CONFIRM WHETHER ANY PROVIDER TRANSFERS DATA OUTSIDE THE UK AND THE SAFEGUARDS USED]
Your rights under UK GDPR
You have the right to access, correct or delete your personal information, to restrict or object to its use, to data portability, and to withdraw consent where we rely on it. To make a request, use the contact details above.
Complaints
If you are unhappy with how we handle your information, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
Changes to this policy
We may update this policy. The effective date at the top shows when it last changed.